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Retail Sales Associate

2 months ago

Norridge, Illinois, United States 4Front Full time
Job Title: Retail Sales Associate

4Front Ventures is a leading national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team.

Job Summary

The Retail Sales Associate will collaborate with our management team to provide exceptional customer service and ensure every guest receives the highest level of hospitality. This includes answering questions about the state's cannabis program and regulations, participating in community events, and working all front-of-house (FOH) and back-of-house (BOH) workstations.

Key Responsibilities
  • Customer Service: Provide excellent service to all guests while customizing recommendations on available cannabis products, industry trends, and consumption methods.
  • Product Knowledge: Stay up-to-date on product offerings, including strains, edibles, and concentrates.
  • Inventory Management: Assist with product organization, inventory control, and maintaining workstations cleaned and organized.
  • Cash Handling: Follow proper cash handling procedures for all guest transactions.
  • Team Collaboration: Assist in all duties as assigned to ensure the team, department, and company division maintain success.
Requirements
  • Experience: 1+ years of retail experience, preferably in a fast-paced or specialized retail environment.
  • Cannabis Industry Experience: Prior experience in the cannabis industry is preferred.
  • Physical Demands: Ability to lift 50 pounds unassisted and work in a fast-paced environment.
  • Education: High School Diploma or GED.
  • Age: 21 years of age or older.
Benefits
  • Employee Discount: Receive discounts on 4Front Ventures products.
  • Health, Vision, and Dental Benefits: Enjoy comprehensive benefits from day one of employment.
  • Sick Pay/PTO Accrual: Accrue paid time off and sick leave.
  • Floating Holidays: Enjoy additional paid holidays.
  • Parental/Maternity Leave: Take time off for family and medical needs.
  • Employee Assistance Program: Access confidential support services.
  • Career Development: Pursue professional growth opportunities.
  • Advancement Opportunities: Advance your career within 4Front Ventures.
  • 401k: Participate in a company-matched retirement plan.
Working Conditions

Work involves physical exertion, including bending, lifting, and standing for extended periods. The warehouse environment may be subject to hot and cold temperatures, and ventilation may not be available in all areas. Employees will be required to follow safety protocols and wear appropriate protective equipment.