Xfinity Retail Sales Consultant

4 weeks ago


Norridge, Illinois, United States Blueface Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Consultant to join our team. As a Sales Consultant, you will be responsible for assisting and consulting with customers on our products and services, utilizing your knowledge, skills, and technology to achieve a world-class sales and service experience.

Key Responsibilities
  • Passionately represent our products and services by sharing and demonstrating product and sales know-how with customers.
  • Provide product demonstrations to educate customers on full product capabilities to maximize their experience.
  • Takes a customer-first approach with all customer interactions, listening and evaluating customer needs and providing appropriate solutions.
  • Achieve sales and customer experience goals and objectives.
  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
  • Performs operational and administrative tasks.
  • Partners with customer care to resolve customer issues, as appropriate.
  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Complies with all company and retail operational policies and procedures.
  • Completes training requirements and actively engages in team huddles and learning.
  • Knows and understands sales compensation plan and its key elements.
Requirements
  • High School Diploma / GED
  • 2-5 Years of Relative Work Experience
What We Offer

We offer a competitive base pay of $17.00 and a Total Target Compensation (Base Pay plus Targeted Commission) of $24.69. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Additionally, we provide best-in-class Benefits to eligible employees, including an array of options, expert guidance, and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially, and emotionally through the big milestones and in your everyday life.



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