Clinical Operations Director

About the Role

The Director of Clinical Operations is a key leadership position responsible for overseeing the overall direction of hospice clinical services. This role requires a strong clinical background, excellent leadership skills, and the ability to drive quality and safety initiatives.

Key Responsibilities

• Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel
• Provide guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of hospice care services
• Assist Clinical Supervisors in managing clinical teams and planning
• Develop and implement policies and procedures to ensure compliance with local, state, and federal laws and regulations
• Oversee the maintenance of patient clinical records, statistics, reports, and records for purposes of evaluation and reporting of organization activities
• Assure proper maintenance of clinical records in compliance with local, state, and federal laws
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services
• Develop, implement, and evaluate the orientation program for new organization personnel
• Plan and implement in-service and continuing education programs to meet education and training needs of organization personnel
• Assist with the evaluation of organization performance via performance improvement program, productivity, quarterly, and annual reviews
• Assure for the quality and safe delivery of hospice services provided through the Organization

Requirements

• Registered nurse in the State with current licensure to practice professional nursing in the State
• Bachelor's degree in Nursing from an accredited program by the National League for Nursing
• Three years of management experience preferred
• Experience in a hospice or related health care organization
• Demonstrated ability to supervise and direct professional and administrative personnel
• Ability to market and deal tactfully with customers and the community
• Has excellent observation, verbal, and written communication skills
• Knowledge of business management, governmental regulations, and CHAP standards

About Our Company

Adoration Home Health and Hospice provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived.