Senior Provisioning Specialist
2 weeks ago
As a Senior Provisioning Specialist at Bonterra, you will play a critical role in ensuring the efficient and accurate delivery of software to our customers. This position involves managing software orders and provisioning software through our Salesforce platform.
Key Responsibilities- Process software orders from Salesforce and internal systems
- Provide guidance and best practices to junior team members
- Provision software directly to customers or coordinate with the services organization for deployment
- Ensure timely and accurate delivery of software to meet customer needs
- Maintain detailed records of provisioning activities
- Collaborate with internal teams to resolve provisioning issues
- Establish and improve new processes as opportunities arise
- Provide exceptional customer support and address inquiries related to software provisioning
- Basic understanding of software provisioning processes
- Familiarity with Salesforce or similar CRM systems
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills
- Ability to work effectively in a fast-paced environment
The base salary range for this position is $50,000 - $53,000. In addition to benefits, this role may be eligible for discretionary bonuses and equity.
Our CultureOur team is dedicated to supporting the social good industry and is committed to creating a comprehensive and competitive benefits package. This includes generous flexible time off, paid volunteer time, and resources for savings and investments.
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