Customer Service Representative
2 days ago
As a Customer Service Agent with the Homewood-Flossmoor Park District, you will be responsible for providing exceptional customer service to our internal and external guests. This includes greeting members and guests, answering phone calls, and processing computer transactions in a timely manner.
Key Responsibilities:
- Provide outstanding customer service to our members and guests.
- Greet members and guests as they enter and exit the facility.
- Ability to multi-task and work in a fast-paced environment.
- Responsible for accurately processing all computer transactions.
- Answers all telephone calls within three rings and properly direct all messages.
- Is knowledgeable of all club activities/programs and able to inform all members and guests of such.
- Must be able to enforce all policies, rules and regulations.
- Work a minimum of two shifts each week.
- Have a clean, neat appearance at all times.
- Assist co-workers in all areas of the facility when needed.
Requirements:
- Excellent customer service skills.
- Ability to work in a team environment.
- Basic computer skills.
Physical Requirements:
Standing: Essential for entire shift
Sitting: Minimal
Walking: As needed
Lifting: Up to 25lbs
Stooping: Frequent
Reaching: Frequent
Verbal: Essential
Vision: Essential
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