Insurance Customer Service Representative

2 weeks ago


Trinity, Texas, United States Criterion Executive Search Full time
Customer Service Professional Wanted

We are looking for a skilled Customer Service Representative to handle personal lines insurance inquiries and provide top-notch support to our clients. As a key member of our team, you will be responsible for delivering exceptional results and building strong relationships with our clients.

Key Responsibilities:
  • Policy Processing:
    • Review and process new applications, policy endorsements, renewals, and cancellations.
    • Handle non-payment issues, including reinstatements and cancellations.
  • Client Communication:
    • Respond to client inquiries and provide information on policy coverage, billing, and payment options.
  • Record Keeping:
    • Maintain accurate and up-to-date records in our agency management system.


Qualifications:
  • Minimum 1-2+ years of experience in personal lines insurance.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • 440 or 220 insurance license.
  • In-office role in North Tampa / Trinity area.


Estimated Salary: $50,000 - $70,000 per year, based on experience.

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