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Executive Steward/Conference Services Set-Up Manager
2 months ago
We are seeking a highly skilled and experienced Stewarding and Conference Services Manager to join our team at Oglebay. The successful candidate will be responsible for directing and supervising the Steward & Conference set up teams, ensuring seamless execution of events and conferences.
Key Responsibilities- Leadership and Supervision
- Directly supervise 6-8 employees in the Conference Services Department and 13 employees in Stewarding.
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Event Execution
- Direct and supervise the Steward & Conference set up teams.
- Ensure the proper setup and equipment rotation before and after events.
- Train the Conference services team to assist with light A/V set up.
- Facilities Management
- Maintain a high standard for cleanliness and organization of equipment in all related areas.
- Establish and maintain daily cleaning of all F&B areas, including hallways, banquet rooms, serving areas, restaurants, kitchens.
- Inventory and Scheduling
- Assist in the purchasing of all chemicals and wares used in a professional kitchen.
- Manage and schedule hourly team members & temp labor for operational use.
- Communication and Customer Service
- Interact with the public with a cheerful and positive attitude.
- Solve guest problems and complaints in a proper manner.
- Training and Development
- Hire and train the team members to develop stewarding & conference services departments with high service standards.
- Education and Experience
- Management experience in high volume business.
- Ability to work in high stress environment.
- Certifications and Licenses
- Must be certified by WV State food handler.
- Skills and Abilities
- Ability to read and execute BEO's.
- Understanding of proper rotation of stock (FIFO).
- Proper food storage and food safety procedures followed.