Executive Steward/Conference Services Set-Up Manager
4 weeks ago
Oglebay seeks a highly skilled and experienced Conference Services and Stewarding Manager to join our team. This role will oversee the direction and supervision of the Conference Services and Stewarding teams, ensuring seamless execution of events and maintaining the highest standards of cleanliness and organization.
Key Responsibilities:
- Direct and supervise the Conference Services and Stewarding teams to ensure efficient and effective event execution.
- Develop and implement strategies to maintain a clean and sanitary environment in all kitchen areas.
- Manage and schedule hourly team members and temporary labor to meet operational needs.
- Assist in the purchasing of chemicals and wares used in the professional kitchen.
- Ensure proper storage and rotation of stock, adhering to FIFO principles.
- Implement and maintain standards for cleanliness and organization in all related areas.
- Develop and revise diagrams in meeting matrix, monitor function room usage, and input and update staff schedules.
- Provide exceptional customer service and interact with the public in a cheerful and positive manner.
- Supervise and train team members to develop high service standards in the stewarding and conference services departments.
- Implement overnight cleaning for all kitchens and restaurants.
- Establish and maintain daily cleaning of all F&B areas, including hallways, banquet rooms, serving areas, restaurants, and kitchens.
- Oversee setup and equipment rotation before and after events.
- Train the Conference Services team to assist with light A/V setup.
- Attend BEO meetings and maintain a working relationship with outside equipment vendors.
- Complete required trainings and adhere to Wheeling Park Commission's safety rules and policy.
Supervisory Responsibilities:
Directly supervise 6-8 employees in the Conference Services Department and 13 employees in Stewarding. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
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