Director of Hotel Operations

7 days ago


Lahaina, Hawaii, United States Marriott Full time
Hotel Services Manager

Marriott International is a leading hospitality company that prides itself on delivering exceptional guest experiences. As a Hotel Services Manager at Sheraton, you will be responsible for overseeing the day-to-day operations of our hotel's services.

Salary Information

The estimated salary range for this position is $87,120 to $117,130 annually. This includes a comprehensive benefits package, including health insurance, flexible spending accounts, 401(k) plan, and more.

Key Responsibilities

As a Hotel Services Manager, your key responsibilities will include:

  • Managing Housekeeping Operations: Ensure that all guest rooms, public areas, and employee spaces are clean and well-maintained.
  • Supervising Staff: Lead and motivate a team of housekeeping staff to deliver exceptional service to our guests.
  • Budget Management: Manage departmental expenses and ensure that we are operating within our budget.
  • Guest Satisfaction: Strive to continually improve guest satisfaction and loyalty by providing exceptional service and amenities.
Requirements

To be successful in this role, you will need:

  • High School Diploma or Equivalent: A minimum of 2 years' experience in hotel services or a related field.
  • Leadership Skills: Proven ability to lead and motivate a team to deliver exceptional results.
  • Problem-Solving Skills: Strong problem-solving skills and the ability to think critically.
About Marriott International

Mariott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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