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Front Desk Representative

2 months ago


Encinitas, California, United States Remington Hotels Full time

Job Title: Front Desk Agent

Job Summary:

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling front office operations, and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly and professionally.
  • Manage front office operations, including check-in, check-out, and room assignments.
  • Process payments, handle cash and credit transactions, and maintain accurate records.
  • Assist with pre-registration, blocking of reservations, and special requests.
  • Stay up-to-date with hotel rates, discounts, and policies to provide accurate information to guests.
  • Work effectively as part of a team to ensure seamless guest service and efficient front office operations.

Requirements:

  • High work ethic and self-initiative.
  • Ability to work varying schedules, including nights, weekends, and holidays.
  • Excellent communication and interpersonal skills.

What We Offer:

Remington Hotels offers a competitive salary, opportunities for career growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.