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Front Desk Representative
2 months ago
Job Title: Front Desk Agent
Job Summary:
We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Remington Hotels. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling front office operations, and ensuring a seamless experience for our guests.
Key Responsibilities:
- Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly and professionally.
- Manage front office operations, including check-in, check-out, and room assignments.
- Process payments, handle cash and credit transactions, and maintain accurate records.
- Assist with pre-registration, blocking of reservations, and special requests.
- Stay up-to-date with hotel rates, discounts, and policies to provide accurate information to guests.
- Work effectively as part of a team to ensure seamless guest service and efficient front office operations.
Requirements:
- High work ethic and self-initiative.
- Ability to work varying schedules, including nights, weekends, and holidays.
- Excellent communication and interpersonal skills.
What We Offer:
Remington Hotels offers a competitive salary, opportunities for career growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.