Library Assistant
5 days ago
We are seeking a highly skilled and enthusiastic Library Information Assistant to join our team at The New York Public Library. As a key member of our library staff, you will play a vital role in providing exceptional service to patrons of all ages.
Key Responsibilities:- Provide circulation and reference services to library patrons, utilizing print, media, and digital resources.
- Answer questions from the public in person, over the telephone, and electronically, demonstrating a high level of knowledge and expertise.
- Perform community outreach to promote and increase public participation and use of library services.
- Assist in planning and delivering library programs for children, teens, and adults, showcasing your creativity and passion for community engagement.
- Instruct patrons on the use of the Internet, computer applications, and other library services, ensuring they have the skills to navigate our resources effectively.
- Assist with fines and fees management, collection development, and opening/closing procedures, demonstrating your ability to multitask and prioritize tasks.
- Ensure patrons follow library policies and procedures, maintaining a high level of professionalism and courtesy.
- May take responsibility for the facility, staff, and operations in the absence of the Library Manager, showcasing your leadership skills and ability to work independently.
- Bachelor's degree required, preferably with a strong liberal arts background.
- Successful public service experience, with the ability to work well with a diverse patronage.
- Demonstrated interpersonal, oral, and written communication skills, with the ability to effectively communicate with patrons and colleagues.
- Ability to work as part of a team, with a strong appreciation for literature and a desire to encourage reading in others.
- Strong organization and planning skills, with the ability to perform multiple projects or tasks simultaneously.
- Strong computer and other related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices.
- Demonstrated knowledge of computer services, including online searching, social media, and reference resources and databases.
- Experience creating, conducting, and/or participating in community training, programming, and outreach.
- Public service library.
- Lifting up to 15 lbs.
- Sitting and standing for periods of time.
- Daily use of a computer.
- No.
- Local 1930.
- Non-Exempt.
- 35 hours per week, to be scheduled during branch hours.
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