Restaurant Operations Manager

3 weeks ago

St Louis MO USA, United States Superior Talent Source Full time
Restaurant General Manager Job Description

We are seeking a highly motivated and experienced Restaurant General Manager to lead our team and drive business growth. As a Restaurant General Manager, you will be responsible for overseeing the operations of our establishment, ensuring exceptional customer experiences, and maintaining high standards of quality, cleanliness, and operational efficiency.

Key Responsibilities:
  • Leadership: Foster a positive work environment, build a winning team, and demonstrate strong leadership skills.
  • Customer Satisfaction: Deliver outstanding service, ensure high-quality products, and maintain a customer-centric approach.
  • Culture and Team Building: Uphold and promote our company's values, create a great place to work, and foster a culture of honesty, energy, motivation, and fun.
  • Standards and Performance: Set high standards, strive for excellence, and consistently deliver high-quality results.
  • Adaptability: Thrive in a fast-paced environment, handle daily challenges with enthusiasm and resilience, and adapt to changing circumstances.
  • Compliance: Ensure compliance with health, safety, and sanitation standards, as well as company policies and procedures.
  • Training and Development: Oversee the training and development of team members, provide guidance and support, and help them reach their full potential.
  • Financial Management: Monitor and manage restaurant sales, profitability, and expenses, and implement strategies to maximize revenue and control costs.
  • Bonus Program: Participate in the Bonus Program based on restaurant sales, profitability, and customer satisfaction metrics.
  • Benefits Administration: Coordinate employee benefits, ensure compliance with related policies and regulations, and provide support to team members.
Qualifications:
  • Experience: Previous experience as a successful general manager in the restaurant industry is preferred (min 2yrs).
  • Leadership Skills: Proven ability to lead and motivate a team, create a positive work environment, and drive results.
  • Customer Focus: Strong customer service orientation with a passion for ensuring an exceptional dining experience.
  • Communication: Excellent communication and interpersonal skills to effectively interact with customers, team members, and stakeholders.
  • High Standards: Demonstrate a commitment to maintaining high standards of quality, cleanliness, and operational efficiency.
  • Flexibility: Willingness to work flexible hours, including weekends and evenings, to accommodate the needs of the business.
  • Driver's License: Valid driver's license and reliable transportation for occasional off-site tasks.
  • Continuous Learning: A true desire to learn and grow professionally, keeping up-to-date with industry trends and best practices.
Benefits:
  • Medical, dental, and vision benefits
  • Voluntary short-term and long-term disability insurance
  • Company-paid life insurance
  • 401K contribution match
  • Paid vacation time
  • Flexible schedules
  • Shift meals and employee discount
  • Voluntary benefit programs such as critical illness, accident coverage, identity theft protection, and legal plan
  • Employee assistance program for personal and professional support
  • Charitable initiatives through KBP Cares and partnership with local charities

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