Customer Service Representative

4 days ago


La Grange, Illinois, United States Sam's Club Full time
Job Overview
Sam's Club, a leading membership-based warehouse club, is seeking a highly skilled and dedicated Customer Service Representative to join our team in Hodgkins, IL. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members, ensuring their shopping experience is positive and memorable.

About the Job
This role involves maintaining a clean, neat, and member-ready area, as well as assisting members with purchasing decisions, processing purchases, and resolving member issues and concerns. You will also be responsible for promoting our products and services, maintaining safety of the facility, and complying with company policies and procedures.

What We Offer
We offer competitive pay, performance-based bonus awards, and other great benefits, including health benefits, financial benefits, paid time off benefits, and more. The hourly wage range for this position is $17.00 to $24.00, with additional compensation in the form of premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Requirements
To be successful in this role, you should have excellent customer service skills, be able to work effectively in a fast-paced environment, and have strong problem-solving abilities. You should also be able to stand for long periods of time and move quickly and efficiently around the store. A high school diploma or equivalent is required, and prior retail experience is preferred.

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