Pharmacy Operations Specialist

6 days ago


Saint Charles, Missouri, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and experienced Senior Pharmacy Technician to join our team at Walgreens. As a Senior Pharmacy Technician, you will play a critical role in ensuring the smooth operation of our pharmacy department, providing exceptional customer service, and supporting the pharmacy team in delivering high-quality patient care.

Key Responsibilities
  • Assist pharmacists in the practice of pharmacy, including reviewing and processing prescriptions, and maintaining accurate records.
  • Operate pharmacy systems to obtain patient and drug information, and process prescriptions efficiently.
  • Provide exceptional customer service, engaging with customers and patients to resolve issues and answer questions.
  • Model and deliver a distinctive and delightful customer experience, adhering to Walgreens service traits and standards.
  • Develop strong relationships with most valuable customers, identifying their needs and providing personalized support.
  • Assist in the maintenance of a clean, neat, and orderly pharmacy department, ensuring adequate supplies and equipment are available.
  • Coach pharmacy technicians and cashiers in the correct use of processes and tools to drive efficiency within the pharmacy.
  • Comply with all company policies and procedures, maintaining respectful relationships with coworkers.
Requirements
  • PTCB certification (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications
  • Prefer to have prior work experience with Walgreens.
  • Prefer basic math skills (counting, measuring, and weighing medications).
  • Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, and/or access information online).
  • Prefer the knowledge of store inventory control.

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