Service Detail Lead
3 weeks ago
AutoNation is a leading automotive retailer in the United States, offering innovative products and exceptional services to empower our customers to make informed decisions. With a strong network of dealerships nationwide, we provide a wide range of new and used vehicles, customer financing, parts, and expert maintenance and repair services.
Key Responsibilities:- Schedule and assign daily work objectives for the service detail technicians
- Monitor performance and counsel service detail technicians with behavioral or performance issues
- Train, coach, supervise, and assist the service detail technicians
- Maintain a safe and efficient shop area that is free of hazards
- Maintain an objective assessment of each service detail technician's training, skills, and abilities
- Chart the performance of each service detail technician with the assistance of the service consultant and service manager
- Coordinate ongoing training for the service detail technicians and maintain a log of completed training and certifications received
- Maintain a schedule of service detail technician absences for training, vacation, or personal reasons to ensure proper staffing to meet work demands
- High School Diploma or equivalent
- Excellent verbal and written communication skills
- Valid driver's license
- Ability to drive manual transmission vehicles
- Demonstrated customer service skills
- Two or more years of supervisory experience (preferred)
Compensation: This role starts at $25.00 per hour. The expected annual salary is between $34.76, dependent on each candidate's unique experience and qualifications.
Benefits and Perks:- Competitive compensation and 401k matching
- Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits
- Exclusive RX Pet program offering discounts on medications
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
- Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply.
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