Service Technician

4 weeks ago

Oakland, California, United States United Site Services Full time
About United Site Services

We are the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

Job Overview

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business.

Responsibilities
  • Perform basic service truck driving functions in accordance with USS and DOT requirements.
  • Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
  • Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
  • Conduct portable toilets servicing to USS 8 point service standard.
  • Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
  • Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
  • Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
  • Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.
Qualifications
  • Customer Service
  • Teamwork
  • Time Management
  • Communications
  • Decision Making and Problem Solving
  • Valid Driver License (CDL or non-commercial)
Physical Requirements
  • Sit while driving and stand while servicing products.
  • Use hands and fingers to handle, control or feel objects tools or controls. Repeat the same movements.
  • See details of objects that are less than a few feet away and also at greater distance.
  • Speak clearly so customers can understand.
  • Understand the speech of another person.
  • Frequently hear sounds and recognize the difference between them.
  • Be able to walk up to 30 minutes at a time without exertion.
  • Enter and exit equipment by stepping and kneeling.
  • Lift up to 40lbs from your waits to your shoulders.
  • Lift 30lbs from the floor to your head.
  • Crouch and squat.
  • Push 100lbs and pull 100lbs horizontally.
Benefits

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

  • Holiday & Paid Time Off (pro-rated for Part-Time employees)
  • Medical/Pharmacy
  • Dental
  • Vision
  • Employer-Paid Short-Term Disability
  • Employer-Paid Long-Term Disability
  • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
  • Voluntary Employee Life & Accidental Death and Dismemberment
  • Voluntary Spousal Life
  • Voluntary Dependent Life
  • Hospital Indemnity, Accident and Critical Illness
  • Commuter/Transit Account
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Health Savings Account
  • 401(k) with employer match
  • Employer-Paid Employee Assistance Program (EAP)
  • Employee Discounts
Salary Range

$15.50 - $25.50 / hour

Pay Transparency Statement:

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement:

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

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