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Food and Beverage Service Associate

2 months ago

Garden Grove, California, United States Great Wolf Resorts Full time

Job Summary

We are seeking a skilled Food and Beverage Attendant to join our team at Great Wolf Resorts. As a key member of our food and beverage team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities

  • Take food and beverage orders from guests and prepare orders in a timely and efficient manner
  • Provide outstanding customer service and engage with guests to ensure a positive experience
  • Maintain a clean and organized workspace, adhering to high standards of cleanliness and presentation
  • Assist with merchandising functions, including display and store design, inventory receiving, and stocking
  • Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting

Requirements

  • Some High School education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract, multiply, and divide
  • Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures

Preferred Qualifications

  • Previous experience demonstrating strong customer service
  • Prior experience utilizing restaurant equipment and sanitation standards
  • Ability to multi-task and prioritize a variety of tasks with minimal direction

Physical Requirements

  • Ability to lift up to 20 lbs.
  • Able to sit and/or stand for long periods of time

Equal Opportunity Employer

Great Wolf Resorts is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.