Patient Registration Coordinator

4 weeks ago


Algonquin, Illinois, United States OrthoIllinois Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Registration Representative to join our team at OrthoIllinois. As a Patient Registration Representative, you will be responsible for registering new and existing patients, handling patient payments and questions about bills, and providing timely and accurate information to patients and customers.

Key Responsibilities
  • Register new and existing patients, ensuring accurate and up-to-date demographic information
  • Handle patient payments and questions about bills in a professional and courteous manner
  • Provide timely and accurate information to patients and customers, including wait times and appointment details
  • Monitor lobby and waiting room areas, ensuring a positive patient experience
  • Direct non-patient visitors to their destination and provide assistance to patients using check-in kiosks
  • Communicate effectively with patients and staff to ensure seamless patient flow
Requirements
  • High School Diploma or equivalent required
  • Minimum one year of experience in a similar position and/or performing similar tasks
  • Working knowledge of Microsoft and Google Suite
  • Fluency in speaking Spanish preferred
Working Conditions

This position requires working in an office/clinic setting with consistent work hours outside of normal business hours, including evenings and weekends.

Physical and Mental Demands
  • Sitting and standing for extended periods of time
  • Lifting, carrying, and/or moving objects up to 20 pounds
  • Finger dexterity for typing on a keyboard and using a mouse for extended periods of time
  • Vision, hearing, and other sensory requirements


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