Customer Service Representative

5 days ago


Columbia, Missouri, United States Envoy Air Full time
Overview

Envoy Air, an American Airlines Group Company, is seeking a talented and enthusiastic Part-Time Ramp and Customer Service Agent to join our team at Columbia Regional Airport. As a key member of our team, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our airport operations.

Responsibilities
  • Provide top-notch customer service to passengers, responding to their inquiries and resolving issues in a professional and courteous manner.
  • Assist with ramp operations, including loading and unloading baggage, freight, and mail, while ensuring the safe and efficient movement of aircraft.
  • Operate company vehicles to transport baggage and cargo, while maintaining a high level of safety and attention to detail.
  • Work in a fast-paced environment, adapting to changing situations and priorities while maintaining a positive attitude and a commitment to excellence.
  • Collaborate with colleagues to achieve team goals and objectives, while promoting a culture of safety, respect, and inclusivity.
Requirements
  • High school diploma or equivalent required.
  • Valid driver's license and ability to obtain a commercial driver's license (CDL) within a specified timeframe.
  • Ability to lift, bend, and move up to 75 pounds, as well as work in a variety of weather conditions.
  • Pass a pre-employment drug screen and background check.
  • Authorized to work in the U.S. without sponsorship.
What We Offer
  • A competitive hourly rate of $15.46.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

Envoy Air is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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