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Barista - Coffee Connoisseur
2 months ago
Job Summary: We are seeking a skilled Barista to join our team at Parkland Properties. As a Barista, you will be responsible for preparing and serving high-quality coffee and beverages to our customers.
Key Responsibilities:- Prepare and serve coffee and beverages: Use your expertise to craft the perfect cup of coffee and other specialty beverages.
- Sell packaged foods: Offer a selection of breakfast sandwiches, baked goods, and fruit to our customers.
- Process payments: Handle transactions with ease and provide excellent customer service.
- Explain menu items: Educate customers on our menu offerings and make recommendations.
- Update displays: Maintain a visually appealing environment by updating displays and arranging items attractively.
- Maintain a clean dining area: Ensure our customers have a clean and comfortable dining experience.
- Ensure guest satisfaction: Go above and beyond to ensure our customers have a memorable experience.
- Ability to stand for prolonged periods: Be able to stand for long periods of time with or without reasonable accommodations.
- Basic computer skills: Have basic computer skills to process transactions and manage inventory.
- Basic math skills: Have basic math skills to handle cash and credit transactions.
- Strong communication skills: Be able to communicate effectively with customers and colleagues.
- Reading and writing abilities: Have strong reading and writing skills to understand and follow instructions.
- Problem Solving: Identify and resolve problems in a timely manner.
- Reasoning: Use reason and understanding when dealing with difficult situations.
- Customer Service: Respond promptly to customer needs and solicit customer feedback.
- Interpersonal Skills: Maintain confidentiality and work effectively with colleagues.
- Oral Communication: Speak clearly and confidently, listen actively, and seek clarification when needed.
- Written Communication: Write clearly and informatively, edit work for spelling and grammatical errors.
- Organizational Support: Follow policies and procedures to ensure a smooth operation.
- Planning/Organizing: Use time efficiently to meet deadlines and complete tasks.
- Professionalism: React well under pressure and accept responsibility for own actions.
- Quality: Demonstrate accuracy and thoroughness, apply feedback to improve performance.
- Quantity: Complete work in a timely manner to meet customer needs.
- Safety and Security: Observe safety and security procedures, use equipment and materials properly.
- Adaptability: Adapt to changes in the work environment, deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality: Be consistently at work and on time.
- Dependability: Follow instructions, respond to management direction.