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Barista - Coffee Connoisseur

2 months ago


Muskegon, Michigan, United States Parkland Properties Full time
Job Title: Barista

Job Summary: We are seeking a skilled Barista to join our team at Parkland Properties. As a Barista, you will be responsible for preparing and serving high-quality coffee and beverages to our customers.

Key Responsibilities:
  • Prepare and serve coffee and beverages: Use your expertise to craft the perfect cup of coffee and other specialty beverages.
  • Sell packaged foods: Offer a selection of breakfast sandwiches, baked goods, and fruit to our customers.
  • Process payments: Handle transactions with ease and provide excellent customer service.
  • Explain menu items: Educate customers on our menu offerings and make recommendations.
  • Update displays: Maintain a visually appealing environment by updating displays and arranging items attractively.
  • Maintain a clean dining area: Ensure our customers have a clean and comfortable dining experience.
  • Ensure guest satisfaction: Go above and beyond to ensure our customers have a memorable experience.
Requirements:
  • Ability to stand for prolonged periods: Be able to stand for long periods of time with or without reasonable accommodations.
  • Basic computer skills: Have basic computer skills to process transactions and manage inventory.
  • Basic math skills: Have basic math skills to handle cash and credit transactions.
  • Strong communication skills: Be able to communicate effectively with customers and colleagues.
  • Reading and writing abilities: Have strong reading and writing skills to understand and follow instructions.
Skills and Abilities:
  • Problem Solving: Identify and resolve problems in a timely manner.
  • Reasoning: Use reason and understanding when dealing with difficult situations.
  • Customer Service: Respond promptly to customer needs and solicit customer feedback.
  • Interpersonal Skills: Maintain confidentiality and work effectively with colleagues.
  • Oral Communication: Speak clearly and confidently, listen actively, and seek clarification when needed.
  • Written Communication: Write clearly and informatively, edit work for spelling and grammatical errors.
  • Organizational Support: Follow policies and procedures to ensure a smooth operation.
  • Planning/Organizing: Use time efficiently to meet deadlines and complete tasks.
  • Professionalism: React well under pressure and accept responsibility for own actions.
  • Quality: Demonstrate accuracy and thoroughness, apply feedback to improve performance.
  • Quantity: Complete work in a timely manner to meet customer needs.
  • Safety and Security: Observe safety and security procedures, use equipment and materials properly.
  • Adaptability: Adapt to changes in the work environment, deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality: Be consistently at work and on time.
  • Dependability: Follow instructions, respond to management direction.