Customer Service Specialist

2 weeks ago


Elkader, Iowa, United States Central State Bank Full time

Company Overview

Central State Bank is a family-owned, community bank serving the Corridor and Northeast Iowa region. Our commitment to growth and innovation has established us as a leader in customer-centric banking solutions.

Job Summary

We are seeking a highly motivated Customer Service Specialist to join our front-line team. As a Teller, you will be responsible for providing exceptional customer service, processing transactions, and assisting customers with daily banking needs.

Key Responsibilities

  • Process transactions, including deposits, withdrawals, and account transfers
  • Answer customer inquiries and provide product information
  • Assist customers with opening accounts and performing other banking services

Required Skills and Qualifications

To succeed in this role, you should possess excellent communication skills, attention to detail, and the ability to work effectively in a team environment. A high school diploma or equivalent is required; college classes or a degree can provide opportunities for advancement.

Benefits

  • Competitive hourly wage ($15-$17)
  • Eleven paid holidays in addition to PTO
  • Excellent benefit package, including a 401k plan
  • A supportive team atmosphere committed to growth and innovation

What We Offer

Central State Bank values its employees and provides opportunities for career development and advancement. If you are a kind, optimistic, and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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