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Team Leader

2 months ago

Gilbert, Arizona, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a crucial role in the success of our operations. Your responsibilities will include:

  • Employee Development: Mentor and guide team members to enhance their skills and performance.
  • Task Management: Assign responsibilities to staff and ensure follow-through on all tasks.
  • Performance Accountability: Monitor team performance and provide constructive feedback.
  • Customer Service Excellence: Guarantee that the team delivers prompt and friendly service to all customers.
  • Staffing and Scheduling: Manage staffing levels and create schedules to optimize labor costs.
  • Financial Integrity: Oversee cash handling procedures to ensure accuracy and security.
  • Inventory Control: Maintain appropriate inventory levels and manage ordering processes.

Join us in creating memorable experiences for our customers while leading a dynamic team