Healthcare Support Specialist
3 weeks ago
The University of Iowa is seeking an experienced Healthcare Support Specialist to provide crucial support services to patients and maintain accurate records. As a key member of our team, you will be responsible for developing personalized plans of care, conducting daily triaging of program referrals, and providing benefit assistance services responsive to identified problems.
About You
To succeed in this position, you must possess strong attention to detail, proven analytical skills, and the ability to work effectively in a fast-paced environment. A Bachelor's degree or equivalent combination of education and experience is required, along with previous clinical social work or pharmacy-related experience. Certification as a Pharmacy Support Person by the Iowa Pharmacy Board is also mandatory.
Key Responsibilities
- Developing Plans of Care: Create and implement individualized plans of care that address patient-specific needs and concerns.
- Communication and Collaboration: Build effective relationships with patients, pharmacists, and other healthcare professionals to ensure seamless communication and collaboration.
- Accurate Record-Keeping: Maintain precise records of patient interactions, documenting relevant details and following established protocols.
What We Offer
- Competitive salary: $62,000 - $72,000 per annum (dependent on experience)
- Fringe benefit package including paid vacation, sick leave, health, dental, life, and disability insurance options, and generous employer contributions into retirement plans.
- Regular salaried position located in Iowa City, Iowa
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