Customer Service Associate

4 days ago


Whittier, California, United States Family Dollar Full time
Customer Service Role at Family Dollar

We are seeking a skilled and friendly Customer Service Representative to join our team at Family Dollar. As a key member of our store staff, you will be responsible for providing exceptional service to our customers, answering their questions, and assisting them with selecting merchandise.

Key Responsibilities:

  • Provide exceptional customer service by greeting customers, answering questions, and offering assistance with selection of merchandise.
  • Complete cash register transactions accurately and efficiently.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and checkout areas.
  • Process returns, exchanges, and refunds in accordance with company policies.
  • Assist with restocking shelves, facing merchandise, and maintaining visual displays.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.

Compensation: The estimated annual salary for this role is between $24,960 - $31,200 per year, based on an hourly wage of $12-$15 per hour.



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