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Launch Client Portfolio Director

2 months ago

New York, New York, United States NTT DATA Full time
Job Title: Launch Client Portfolio Lead

We are seeking a seasoned professional to lead our client portfolio in the Tri-State area. As a Launch Client Portfolio Lead, you will be responsible for driving customer satisfaction, growing regional and account revenue, and maximizing account profitability.

Key Responsibilities:
  • Lead the region to revenue and gross margin growth, targeting $80M
  • Provide executive leadership for the region, building comprehensive regional business plans and ensuring thorough alignment
  • Build and lead a scalable regional team focused on customer relationship management and expansion of NTT DATA services
  • Actively lead and drive sales to hunt for new accounts
  • Leverage sales, practice, operations, and leadership support to drive business growth
  • Coach and guide client partner talent to scale accounts
  • Set client expectations and manage team delivery related escalations
  • Drive adherence to the delivery process
Requirements:
  • 15 years of experience in a services-based firm
  • 12 years of experience leading customer engagement/account teams with P&L oversight, account strategies, and delivery performance
  • 12 years of experience providing strategic direction and oversight related to new business development and revenue growth
  • 10 years of experience advising B2C and B2B executive suites on customer engagement strategies and integration of emerging technology

NTT DATA is a trusted global innovator of business and technology services, helping clients innovate, optimize, and transform for success. We serve 75% of the Fortune Global 100 and are committed to creating a diverse and inclusive environment for all employees.