Desktop Support Engineer

3 weeks ago


Irvine, California, United States Stanbridge University Full time

We are seeking a highly skilled Desktop Support Engineer to join our Stanbridge University team. As a Desktop Support Engineer, you will play a critical role in ensuring the smooth operation of our classroom technology and providing technical support for faculty, staff, and students.

Key Responsibilities
  • Provide technical support for end-users, troubleshooting hardware and software issues.
  • Maintain and upgrade classroom computers, peripherals, and AV equipment to ensure optimal performance.
  • Deploy new computer images using Windows Deployment Services (WDS) and Microsoft 365.
  • Analyze and resolve technical problems with network/phone cables and connectivity issues.
Requirements
  • Bachelor's degree in Computer Science or related field; or equivalent experience.
  • CompTIA A+ and Network+ certifications are highly preferred.
  • Excellent written and verbal communication skills, with an emphasis on excellent customer service.
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, Roth401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Holidays)
  • FMLA, Short Term & Long-Term Disability
  • Training & Development
  • Wellness Resources

The estimated salary range for this position is $45,000 - $60,000 per year, depending on education and experience.



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