Grand Canyon Go Karts Attendant

5 days ago


Williams, Arizona, United States KEI Outdoors Full time
Grand Canyon Go Karts Team Member

We are seeking a highly motivated and customer-focused individual to join our Grand Canyon Go Karts team at the Williams/Circle Pines KOA. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a safe and enjoyable experience for our guests.

Responsibilities:
  • Provide high-quality customer service to guests, ensuring a positive experience and exceeding expectations.
  • Communicate effectively with staff and management using our Basecamp System.
  • Enforce campground policies and implement solutions to achieve our goals.
  • Proactively manage guest interactions to maintain a positive environment for all guests.
  • Coordinate with Guest Service staff to resolve issues when necessary.
  • Utilize creative problem-solving skills to address guest concerns.
  • Train guests on proper safety and use of Go Karts.
  • Follow established procedures for track opening and closing.
  • Assist with track maintenance and light landscaping duties.
  • Support recreation events and complete various tasks as assigned by management.
Requirements:
  • Excellent customer service and communication skills.
  • Ability to work in a physically active environment and lift up to 30 pounds.
  • Capacity to multitask and prioritize tasks effectively.
  • Strong teamwork and independence skills.
  • Professional appearance and attitude towards guests and colleagues.
  • Effective communication and patience in dealing with guests.
  • Ability to thrive in a fast-paced environment.
  • Self-motivation and ability to direct work flow when necessary.
  • Ability to work at high altitude (7,000 ft).


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