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Ticket Agent

2 months ago

Williams, Arizona, United States Xanterra Full time

**About Xanterra**

Xanterra Parks & Resorts is a leading hospitality company that operates in some of the most breathtaking national parks and monuments in the United States.

**Job Summary**

We are seeking a highly motivated and customer-focused Ticket Agent to join our team at the Grand Canyon Railway and Hotel in Williams, Arizona.

**Key Responsibilities**

  • Provide exceptional customer service to guests in ticketing, reservations, and hospitality.
  • Process ticket sales and reservations in a timely and efficient manner.
  • Answer customer inquiries and resolve issues in a professional and courteous manner.
  • Work collaboratively with other team members to ensure seamless customer experiences.
  • Stay up-to-date on company policies, procedures, and product knowledge.

**Requirements**

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask.
  • Excellent communication and problem-solving skills.