Route Leader

We are seeking a highly skilled and motivated Route Leader to join our team at Ethnix Group. As a Route Leader, you will be responsible for delivering products to our customers in a timely and efficient manner.

• Deliver a wide variety of items to different addresses and through different routes.
• Follow routes and schedules in a timely manner.
• Ask for feedback on the services provided and resolve customer complaints as needed.
• Follow process and receive payments from customers when applicable.
• Responsible for loading/unloading products, preparation, inspection, and use of the delivery vehicle - Pallet Jack (Pallet truck).
• Inform customers about new products and services.
• Fill in logs and reports.
• Mandatory use of applications and systems of the company such as but not limited to Smart Delivery and Route4Me.
• Comply with DOT regulations and safety standards.
• Assist the driver with the cleaning and maintenance of the truck.
• Availability to sleep if the route requires it for exceeding the driving hours regulated by DOT.
• Ability to use forklifts and tractors in different weather and traffic conditions.
• Excellent time management and organizational skills.
• Ensure delivery of all assigned customers and route closure at the end of the day.
• Ensure route closures and deposits of daily payments are received.
• Continuing to improve the payment process Cross-departmental collaboration to improve communication and business performance.
• Comfortable, steel toe or composite closed-toe shoes are required, and protective safety footwear are required in select business units.
• Must be able to meet predictable attendance and punctuality expectations and physical demands of the position complying with Ethnix Group's policies and performance expectations.

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Practices proper safety techniques in accordance with Company, warehouse, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor injuries or accidents, or other safety issues to appropriate individual(s).
• Identifies areas for improvement and offers suggestions to improve the site's efficiency, profitability, and productivity.
• Keeps abreast of current changes in technology, logistics tools, processes, and standards within the industry and area(s) of responsibility by attending internal and external training programs and by accessing other sources of information, and applies knowledge and practices to area(s) of responsibility.

• High school diploma or GED.
• A minimum of one year of demonstrable work experience as a delivery man or equivalent.
• Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, and answer questions in English.
• Ability to write routine reports and correspondence.
• Bilingual in Spanish preferred.
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbents that work in the unconditioned warehouse environment temperature may vary in some parts of the warehouse (cooler/freezer), but also have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. You'll be working around moving machines - order pickers, stand-up forklifts, turret trucks, and mobile carts. Depending on the weather, temperatures can be over 90°F in the truck yard or inside trailers.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, type, handle or feel objects, talk, and hear. The employee is frequently required to stand; walk; reach with hands and arms, climb, stoop, and squat. The employee is intermittently required to sit. Incumbents must be able to physically access all exterior and interior parts of the warehouse and amenities.

Must be able to push, pull, lift, carry, or maneuver weights of up to fifty (50) pounds independently and one hundred fifty (150) pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.