Head of Hospitality Services

15 hours ago


Wilmington, North Carolina, United States Aimbridge Hospitality Full time
About the Job

We are seeking a highly motivated and experienced professional to fill the role of Director of Housekeeping at our Residence Inn Arundel Mills hotel. This is an excellent opportunity to join a dynamic team and contribute to delivering exceptional guest experiences.

As a Director, you will be responsible for overseeing the day-to-day operations of the Housekeeping Department, ensuring that all aspects of cleaning and maintenance meet high standards. You will also be accountable for developing and implementing strategies to improve efficiency, productivity, and guest satisfaction.

The ideal candidate will have a strong background in hospitality management, with at least 7 years of experience in a similar role. A bachelor's degree in hospitality, hotel administration, or a related field is preferred. You should be proficient in Windows operating systems, spreadsheets, and word processing, and possess excellent communication and leadership skills.

Key responsibilities include:

  • Scheduling and managing housekeeping staff
  • Conducting regular inspections and quality control checks
  • Developing and implementing policies and procedures
  • Maintaining accurate records and reports
  • Collaborating with other departments to ensure seamless operations

A competitive salary range of $85,000 - $110,000 per annum, depending on experience, is available for this exciting opportunity.



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