Credit Services Associate

3 days ago


New Braunfels, Texas, United States HD Supply Full time
Job Summary

We are seeking a highly organized and detail-oriented Credit Services Associate to join our team at HD Supply. As a Credit Services Associate, you will be responsible for responding to inbound calls, providing customer service, and resolving customer inquiries related to general account information.

Key Responsibilities
  • Accurately and timely enter customer selection(s) into order processing system.
  • Monitor and track customer orders in accordance with credit and collection standards to ensure on-time delivery.
  • Respond to general customer account inquiries received via phone, email, and fax correspondence.
  • Perform necessary follow-up to ensure customer expectations are met.
  • Utilize business systems to document notes and conduct information gathering.
  • Resolve issues with customers, including processing adjustments on late charges and overages/shortages based on pre-established guidelines.
  • Perform monthly department standards audits, including call assessments, proper account notation, updating account records with accurate contact information, and timely response to general account inquiries received via phone, email, or fax.
Requirements
  • HS Diploma or GED strongly preferred.
  • 0-2 years of experience in area of responsibility.
Our Commitment to Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.



  • New Braunfels, Texas, United States HD Supply Holdings, Inc. Full time

    Job SummaryWe are seeking a skilled Credit Services Associate to join our team at HD Supply Holdings, Inc. As a key member of our customer service team, you will be responsible for responding to inbound calls and providing exceptional service to our customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...

  • Sales Associate

    2 days ago


    New Braunfels, Texas, United States Rack Room Shoes Full time

    Job Title: Sales AssociateRack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth.Key Responsibilities:Provide excellent customer service, ensuring a...

  • Sales Associate

    3 weeks ago


    New Braunfels, Texas, United States Rack Room Shoes Full time

    {"Job Title": "Sales Associate", "Job Description": "About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and productive...


  • New Braunfels, Texas, United States Home Goods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key ResponsibilitiesProvide...


  • New Braunfels, Texas, United States Burlington Full time

    Job SummaryAs a Store Associate at Burlington, you will be responsible for delivering exceptional customer service, accurately processing transactions, and assisting with store operations. If you are a team player with a positive attitude and excellent communication skills, we encourage you to apply for this exciting opportunity.Key Responsibilities•...


  • New Braunfels, Texas, United States HD Supply Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at HD Supply. As a Senior Customer Support Associate, you will be responsible for providing exceptional customer service by responding to inquiries regarding product selection, services, and issues.Main Responsibilities:Respond to customer order and...


  • New Braunfels, Texas, United States HD Supply Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Customer Care Associate to join our team at HD Supply. As a key member of our customer service team, you will be responsible for providing exceptional customer service by responding to inquiries regarding product selection, services, and issues.Key ResponsibilitiesRespond to customer order and...

  • Sales Associate

    4 weeks ago


    New Braunfels, Texas, United States Goodwill San Antonio Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Goodwill San Antonio. As a Sales Associate, you will play a critical role in providing excellent customer service, processing merchandise, and assisting with the efficient operation of our retail store.Key ResponsibilitiesCustomer Service: Greet customers...


  • New Braunfels, Texas, United States La Lomita Full time

    {"Job Title": "Food Service Associate", "Job Description": "Job SummaryLa Lomita, Inc. is seeking a skilled Food Service Associate to join our team at Tex Best travel centers. As a key member of our retail convenience store team, you will be responsible for providing exceptional customer service and ensuring a safe and clean food service environment.Key...


  • New Braunfels, Texas, United States Cedar Fair Full time

    Cashier Seasonal AssociateWe're seeking a friendly and enthusiastic individual to join our team as a Cashier Seasonal Associate. As a key member of our team, you will be responsible for providing exceptional guest service, operating a cash register, and maintaining a clean and organized store environment.About the Role:As a Cashier Seasonal Associate, you...


  • New Braunfels, Texas, United States DICK'S SPORTING GOODS INC Full time

    About This RoleWe're seeking a talented Retail Sales Associate to join our team at DICK'S Sporting Goods. As a key member of our sales floor team, you'll play a critical role in providing exceptional customer service and driving sales through customer engagement.Key ResponsibilitiesCreate a world-class customer experience by providing passionate customer...


  • New Braunfels, Texas, United States HD Supply Holdings, Inc. Full time

    Account Services AssociateMaintains existing accounts and processes new account applications. Ensures customer data is accurate and in-line with data governance standards. Key Responsibilities:Processes new account applications and maintains existing accountsEnsures customer data accuracy and adherence to data governance standardsProvides customer service...


  • New Braunfels, Texas, United States Carter's Full time

    About Carter'sCarter's is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. With a strong brand portfolio, including Carter's, OshKosh B'gosh, Skip Hop, and Little Planet, we offer a wide range of products that cater to the needs of growing families.Job SummaryWe are seeking a Seasonal Sales...


  • New Braunfels, Texas, United States HD Supply Full time

    Job SummaryWe are seeking a highly skilled Senior Customer Care Associate to join our Factory Direct team in New Braunfels, Texas. As a key member of our customer service team, you will be responsible for providing exceptional customer service by responding to inquiries regarding product selection, services, and issues.Key ResponsibilitiesRespond to customer...


  • New Braunfels, Texas, United States DICK'S SPORTING GOODS INC Full time

    About the Role:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at DICK'S Sporting Goods. As a Retail Sales Associate, you will be responsible for providing exceptional customer service and selling through customer engagement, specifically in our Bike & Fitness Departments.Key Responsibilities:Create a...


  • New Braunfels, Texas, United States HomeGoods Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention...

  • Finance Associate

    4 weeks ago


    New Braunfels, Texas, United States Sysco Full time

    Job SummaryThe Finance Associate is responsible for providing general support to the operating company's operations, working in collaboration with Sysco Business Services to resolve exceptions and issues. Key duties include handling local payments, deposits, managing petty cash, will call transactions, scanning supporting documentation, and ensuring local...


  • New Braunfels, Texas, United States Dutch Boy Cleaners Full time

    {"title": "Customer Service Representative", "description": "At Dutch Boy Cleaners, we are seeking a skilled Customer Service Representative to provide exceptional service to our customers.**Key Responsibilities:*** Greet customers warmly and ensure a smooth and professional experience* Manage transactions, including cash, credit/debit cards, and other forms...

  • Sales Associate

    3 weeks ago


    New Braunfels, Texas, United States Home Goods Full time

    Customer Service RepresentativeAs a Customer Service Representative at HomeGoods, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Engaging with customers to understand their needs and preferencesAccurately processing customer purchases and returnsMaintaining a clean and organized sales...


  • New Braunfels, Texas, United States TravelCenters of America Full time

    Job SummaryWe are seeking a skilled Store Cashier to join our team at TravelCenters of America in New Braunfels, TX.Key ResponsibilitiesProcess retail merchandise purchases efficiently and accuratelyStock merchandise displays to maintain a visually appealing store environmentMaintain a clean and safe retail environment, adhering to company standardsProvide...