Assistant Manager
3 days ago
Job Summary:
Cold Stone Creamery is seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Train and Develop Employees: Provide coaching and guidance to employees to ensure they have the skills and knowledge needed to succeed in their roles.
- Delegate Tasks and Monitor Performance: Assign tasks and responsibilities to team members and monitor their performance to ensure goals are met.
- Lead by Example: Demonstrate a strong commitment to customer service and lead by example to inspire and motivate your team.
- Manage Inventory and Cash Handling: Ensure accurate inventory management and cash handling procedures are in place to minimize losses and maximize profits.
- Staffing and Scheduling: Develop and implement effective staffing and scheduling plans to meet business needs and control labor costs.
Requirements:
- Previous Management Experience: A minimum of 2 years of experience in a management role, preferably in the food service or retail industry.
- Strong Leadership Skills: Proven ability to lead and motivate a team to achieve business objectives.
- Excellent Communication Skills: Strong verbal and written communication skills to effectively communicate with employees, customers, and management.
- Problem-Solving Skills: Ability to analyze problems and develop effective solutions to drive business results.
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