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Retail Stock and Merchandise Specialist
2 months ago
Position Overview:
At TJ Maxx, we pride ourselves on our unique selection of products and the vibrant atmosphere of our stores. Our commitment to providing an exceptional shopping experience is reflected in our diverse range of merchandise and our enthusiastic team. Each day presents a new opportunity to engage with customers and showcase our exciting offerings.
Key Responsibilities:
- Deliver an outstanding customer experience by actively engaging with shoppers and adhering to customer service principles.
- Maintain a clean, organized, and visually appealing store environment that aligns with our merchandising standards.
- Process customer transactions accurately, including purchases and returns, while ensuring compliance with established procedures.
- Promote our credit and loyalty programs to enhance customer engagement.
- Prepare merchandise for the sales floor, ensuring adherence to company guidelines and standards.
- Participate in store recovery efforts throughout the day to maintain a neat shopping environment.
- Uphold all organizational and cleanliness standards for the sales floor and contribute to the overall maintenance of the store.
- Engage in constructive feedback and recognition practices to foster a positive work culture.
- Support loss prevention initiatives and participate in safety awareness programs.
- Perform additional duties as assigned to support store operations.
Qualifications:
- Strong customer service skills with a focus on creating a positive shopping experience.
- Ability to work a flexible schedule to meet the needs of the business.
- Excellent communication and organizational skills, with a keen attention to detail.
- Capability to manage multiple tasks effectively in a dynamic environment.
- Physical ability to lift heavy items as required.
- Collaborative team player who works well with colleagues and supervisors.
- Previous retail experience is preferred.
Benefits:
We offer a range of benefits including employee discounts, a comprehensive employee assistance program, and various insurance options. Eligible associates may also receive additional benefits such as 401(k) matching, medical and dental coverage, paid parental leave, and more. All benefits are subject to the terms of the applicable plan or program.
Compensation:
The starting pay for this position is competitive and based on individual qualifications and experience.
At TJ Maxx, we celebrate diversity and are committed to creating an inclusive environment for all associates. We welcome applicants from all backgrounds and experiences.