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Healthcare Reception Coordinator

2 months ago

Smithtown, New York, United States New York Health Full time
Medical Front Desk Receptionist
Location: Smithtown, NY
New York Health (NYH) is revolutionizing the healthcare landscape through a holistic and integrated approach. Our diverse team of healthcare professionals, including physicians and nurses, works collaboratively to deliver comprehensive care that encompasses all facets of our patients' health. With a network of advanced facilities and a dedication to personalized medicine, we are elevating the standard of care in our communities.

We are committed to ensuring that healthcare remains accessible to patients and their families. Our conveniently located offices throughout the region are designed to provide optimal service. At NY Health, we treat all patients as family, striving to deliver the highest quality of medical care tailored to individual needs.

Key Responsibilities:
  • Oversee the daily operational procedures of the office.
  • Greet patients and visitors warmly and professionally.
  • Provide comfort to patients and maintain an inviting reception area.
  • Manage incoming calls; address inquiries; resolve issues; and schedule appointments.
  • Handle co-pay collections and ensure accurate daily financial reconciliations.
  • Assist patients in completing necessary documentation and forms.
  • Maintain patient records using the practice's EMR system.
  • Coordinate physician schedules in accordance with established guidelines.
  • Facilitate the distribution of quality assurance surveys and preventive screenings.
  • Collaborate with nursing staff to monitor and respond to messages from Care Team inboxes.
  • Ensure all patients requiring appointments are scheduled appropriately by reviewing daily visit lists.
  • Uphold patient confidentiality by adhering to HIPAA regulations.
  • Contribute to team efforts by adapting to various roles as needed.
  • Ensure the office operates smoothly by following established policies and procedures.
  • Participate in special projects as assigned.
  • Work schedule: 4-10 hour days (Monday, Tuesday, Wednesday, Friday).
Qualifications:
  • High School diploma with a minimum of 1 year of relevant experience.
  • Bachelor's Degree is preferred.
  • Exceptional oral and written communication skills.
  • Ability to work collaboratively within a team environment.
  • Proficiency in typing and computer skills is advantageous.
  • Strong customer service orientation.
  • Previous experience in a similar role is a plus.
  • Spanish language proficiency is preferred.
Salary up to $22 per hour along with a comprehensive benefits package that includes Tuition Reimbursement, Health Insurance from day one, Dental, Vision, Life Insurance, Short and Long-term disability, 401k Plan, generous Paid Time Off, and 8 paid holidays (including 2 floating holidays).

New York Cancer and Blood Specialist is an Equal Opportunity Employer.