Sales and Service Representative
5 days ago
About Scenthound
- We are a dog-focused business providing health and wellness services to canine friends.
Our mission is to provide exceptional customer experiences, and we're looking for like-minded individuals to join our team.
The ideal candidate will be passionate about sales, customer service, and dogs. They will be confident in their ability to sell services and products, connect with customers, and provide outstanding service.
Salary: $11.00 - $13.00 per hour
Key Responsibilities:
- Drive membership sales through health and wellness education
- Drive key performance indicators - average ticket price and rebook ratio - through memberships, service add-ons, and retail sales
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer - responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
- Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
Benefits:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Signing bonus
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