Content Creator

7 days ago


Oakland, California, United States Cynet Systems Full time
Job Description

We are seeking a skilled Documentation Specialist to join our team at Cynet Systems in Oakland, CA. The salary range for this position is $44-$49 per hour.

This role involves creating high-quality technical documents that cater to a non-technical audience. The successful candidate will have excellent writing skills, attention to detail, and the ability to work independently.

  • The Documentation Specialist will support document authors with formatting and grammatical reviews of manuals, standards, procedures, and bulletins.
  • They will also compile and maintain an inventory of guidance documents, identifying gaps and providing metrics on documentation availability and aging.
  • Collaboration with internal document owners is essential to develop a schedule for revisions, publications, and communications of updates.
  • The Documentation Specialist will serve as a subject matter expert in the submission and publishing process for supported organizations.
  • Complex technical information will be broken down into clear, easy-to-understand content for a non-technical audience.

Required Skills and Qualifications:

  • A Bachelor's degree in Technical Writing or a related field, or equivalent work experience.
  • Minimum 3-5 years of experience in technical writing, content management, and process improvement.
  • Excellent written and oral communication skills.
  • Ability to work independently and as part of a team.
  • Familiarity with Microsoft Office applications and SharePoint.
  • Proficiency in documentation technologies and processes.

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