Gift Shop Manager
4 weeks ago
Tuscany Suites and Casino is seeking a highly motivated and experienced Gift Shop Supervisor to join our team. As a key member of our retail operations team, you will be responsible for managing the day-to-day activities of our gift shop, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:- Store Operations: Assist the Store Manager in planning and implementing strategies to attract customers, manage inventory, and maintain a clean and organized store environment.
- Customer Service: Provide exceptional customer service, handle complaints, and resolve issues in a professional and timely manner.
- Sales and Inventory: Meet sales targets, manage inventory levels, and maintain accurate records of sales, expenses, and customer interactions.
- Team Management: Supervise and motivate staff to perform at their best, provide coaching and support, and conduct regular performance evaluations.
- Reporting and Analysis: Create and analyze reports to track sales, inventory, and customer behavior, and provide insights to inform business decisions.
- Experience: Proven experience as a Retail Supervisor, Gift Shop, or similar position, or hospitality industry background.
- Skills: Excellent communication and interpersonal skills, problem-solving attitude, leadership and organizational abilities, and proficiency in MS Office (MS Excel in particular).
- Education: High school diploma or equivalent required; degree in business, hospitality, or related field preferred.
Tuscany Suites and Casino offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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