Customer Experience Specialist

5 days ago


Dayton, Ohio, United States Kroger Full time

Kroger is committed to providing its employees with a supportive and inclusive work environment. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service, while also upholding the company's high standards for quality and safety.

Estimated Salary: $25,000 per yearJob Description
  • Create an outstanding customer experience by greeting and engaging with customers, responding to their needs and concerns.
  • Process transactions quickly and accurately, using the Point of Sale system to ensure seamless checkout experiences.
  • Understand and adhere to company policies regarding cash handling, restricted sale items, and customer service standards.

This role requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Required Skills and Qualifications
  • Previous customer service experience, preferably in a retail or food service environment.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • Basic math skills, with the ability to count change and process transactions accurately.
Benefits
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Flexible scheduling options, with paid time off and holiday pay.
  • Opportunities for career growth and professional development.


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