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Parking Attendant

2 months ago

Washington, United States Reef Technology Inc. Full time

Job Summary:

The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations.

Key Responsibilities:

  • Provide customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition, and providing vehicle jump starts.
  • Work closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure cleanliness and safety standards are met.
  • Greet arriving and departing guests in a friendly and courteous manner.
  • Act as a traffic controller to direct incoming guests to available parking spaces.
  • Perform vehicle counts on location throughout the shift to ensure the garage does not overfill available spaces.
  • Control traffic at entrances and exits as needed, and provide assistance to guests who have forgotten where they parked.
  • Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility or Operations.
  • Use respectful communication to assist guests with their questions, problems, and concerns, and relay information to Operations Manager or Shift Lead.
  • Immediately report any accidents, incidents, or safety concerns to Operations Manager or Shift Lead.
  • Communicate professionally at all times with guests, clients, and teammates.

Requirements:

  • At least 18 years of age.
  • Excellent customer service and communication skills.
  • Ability to verbally communicate with guests.
  • Previous customer service experience, preferred.

Physical Demands:

  • Constantly move around the property by walking for extended periods of time, sometimes for the entire duration of the shift.
  • Stand for extended periods of time, sometimes for the entire duration of the shift.

Working Conditions:

  • Work is performed outdoors for extended periods of time, including up to the entire duration of the shift.
  • Employees are subject to environmental conditions, including extreme heat and cold weather.