Enterprise Infrastructure Engineer
3 weeks ago
Are you an experienced IT professional looking for a new challenge? We are seeking a skilled IT System Architect to join our team at Apexon in Austin, TX. The estimated salary for this position is $90,000 - $115,000 per year.
About the Job:
This role requires a deep understanding of installing, configuring, and troubleshooting Windows desktops, software applications, WAN/LAN networks, and printers. The ideal candidate will be self-directed, a fast learner, and comfortable working in a fast-paced team.
Key Responsibilities:
- Explain technical IT concepts to users and apply those concepts to resolve issues/failures in software development tools.
- Manage physical to virtual workstations, including provisioning and de-provisioning users for tool access.
- Create CRQs in Remedy for errors/issues/failures and hold meetings with internal and client teams to discuss requirements for upgrading servers and applications.
- Provide management of binaries for IDEs or associated components of the IDEs for Git development.
- Troubleshoot and resolve HP, UFT, and Unix application and user issues, as well as subscriptions for Windows and Linux server licenses and renewals.
- Communicate tool failures to end-users/managers and offer workarounds or ETA of tool availability.
- Support annual desktop and system audits, plan, test, and implement upgrades to Unix, Windows, and MySQL databases.
- Plan, test, and implement upgrade of software fix packs to desktop and server OS, and backup MySQL databases.
- Conduct inventory assessments of servers, desktops, laptops, workstations, and network appliances, and create continuous improvements to the project in terms of quality and process management.
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