IT Infrastructure Engineer

3 days ago


Austin, Texas, United States The University of Texas at Austin Full time
Job Overview

The University of Texas at Austin is seeking a highly skilled Senior Epic Infrastructure Engineer to join its team. This individual will be responsible for managing and optimizing enterprise-level IT systems with a focus on healthcare technology, including Epic systems. The ideal candidate will possess advanced technical expertise, particularly in managing Epic environments and other healthcare IT platforms.

The successful candidate will perform system planning, configuration, deployment, and lifecycle management. This includes specifications for new IT solutions, integration of systems, and ensuring alignment with organizational goals. At the University of Texas at Austin, this position plays a critical role in supporting the mission of advancing health innovation and care delivery.

Key Responsibilities
  • Epic Systems Support:
    • Deploy and maintain Epic IT endpoint environments, including updates, performance tuning, and optimization.
    • Monitor performance metrics and resolve issues within Epic and integrated systems.
    • Collaborate with clinical and administrative teams to align Epic functionality with organizational workflows.
  • Systems Administration:
    • Install, configure, and maintain physical and virtual servers (Windows, Linux), storage systems (SAN, NAS), and networking equipment.
    • Administer and troubleshoot Active Directory, Group Policy, DNS, DHCP, and other critical IT infrastructure components.
    • Deploy and support Epic Hyperspace client, ensuring optimal functionality and user experience.
    • Manage virtualization platforms, including VMware vSphere/ESXi and Hyper-V, with a focus on high availability and fault tolerance.
    • Ensure the security and compliance of IT systems, adhering to healthcare regulations such as HIPAA.
  • Infrastructure Optimization:
    • Support high-performance computing environments, including hybrid cloud integration.
    • Manage enterprise backup and disaster recovery solutions, ensuring data integrity and rapid recoverability.
    • Optimize system performance through proactive capacity planning and monitoring tools such as SolarWinds, Nagios, or Splunk.
    • Develop and maintain comprehensive documentation for IT systems, processes, and configurations.
  • Team Collaboration and Mentorship:
    • Collaborate with IT teams to design and implement technology solutions.
    • Mentor junior staff and provide technical guidance on complex issues.
  • Project Leadership:
    • Lead IT infrastructure projects, particularly those involving Epic implementations, data migrations, or system upgrades.
    • Work with vendors to procure, implement, and maintain hardware and software solutions.


Estimated Salary Range: $120,000 - $150,000 per year.

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