Project Specialist-Data Analyst, Employee Relations

3 weeks ago

Norfolk, Virginia, United States ADP Full time

ADP is seeking a skilled Project Specialist-Data Analyst to join our team. This role will be responsible for maintaining the Associate Relations case management system, HRAcuity, and analyzing data into actionable insights. The successful candidate will also be responsible for project managing business-driven initiatives identified by Associate Relations trends.

At ADP, we value our employees' success and well-being. We strive to create a work environment that is inclusive, diverse, and equitable. Our employees are our greatest asset, and we are committed to providing them with the tools and resources they need to succeed.

Key Responsibilities:

  • Excellent data management and analysis skills to assemble, clean, and analyze data effectively from multiple systems.
  • Design, build, deliver, and support HR and Talent Acquisition reports, analyses, and dashboards to enable better people decisions.
  • Create, distribute, and maintain a library of standard reports and dashboards.
  • Demonstrate immaculate attention to detail and the ability to build trust with internal clients.
  • Work on various projects based on HR initiatives and support continuous improvement opportunities.
  • Experience interacting with leadership, negotiating deliverables, navigating complex organizations, and managing through ambiguity.
  • Assess, address, and resolve routine Associate Relations cases.
  • Recommend areas for improvement in the delivery of services, technology, and process.
  • Ensure that data audit and related feedback are consistent and in support of delivering a consistent, accurate, and appropriate Associate Relations service.
  • Work directly with Associates across all business units via email and telephone to assess, coordinate, and conduct appropriate responses to Associate concerns.
  • Coordinate the general evaluation of cases.
  • Ability to work independently with minimal supervision and an ownership mindset.

Qualifications:

  • Bachelor's Degree or equivalent work experience in HR/People Analytics and reporting.
  • Experience creating reports in various reporting systems (IBM Cognos, SuccessFactors, ADPR, etc) and data mining and manipulation skills using SQL.
  • Strong proficiency with MS Excel (conditional formulas, formatting, pivot tables, etc) and PowerPoint.
  • Excellent verbal and interpersonal skills and ability to manage time, projects, and multiple competing priorities in a fast-paced environment.

Preferred Qualifications:

  • 3+ year(s) of relevant experience.
  • Excellent listening, questioning, and problem-solving skills.
  • Detail-oriented, strong organizational skills; ability to set priorities for self and work with a sense of urgency.
  • Consultative skills; the ability to coach Associates.
  • Act with integrity, objectivity, fairness, and impartiality.
  • Exhibit sound judgment and courage.
  • Process and continuous improvement orientation.
  • Operational experience in HR processes, systems, and data flows.
  • Solid understanding of Tableau and basic data visualization.
  • Proficient in All Microsoft Office Suite Applications -- Excel, Word, Outlook.
  • Deadline-oriented and ability to prioritize work to meet deadlines.
  • Can-do attitude and ability to think and react appropriately.
  • Ability to Manage Time in a Fast-paced Environment.

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