Licensed Optician-San Rafael, CA-LensCrafters

4 weeks ago


San Rafael, California, United States EssilorLuxottica Full time
Job Summary

EssilorLuxottica is seeking a highly skilled Licensed Optician to join our team at LensCrafters in San Rafael, CA. As a key member of our optical team, you will be responsible for delivering exceptional customer service and providing expert eye care to our patients.

Key Responsibilities
  • Welcome and engage with customers, setting clear expectations and providing personalized service
  • Custom fit glasses and precisely place prescriptions in lenses, ensuring accuracy and attention to detail
  • Act as a leader in optical acumen, providing guidance and support to colleagues
  • Take and record measurements, accurately adjust and fit eyewear to meet customer needs and standards
  • Assist team members with complex product needs and prescriptions, utilizing technical expertise and problem-solving skills
  • Utilize technology efficiently, maintaining accuracy and productivity despite time pressure and customer volume
  • Proactively identify and resolve issues, ensuring customer satisfaction and exceeding expectations
  • Manage time effectively, prioritizing tasks and competing priorities to achieve exceptional results on brand KPIs and competencies
  • Maintain a clean, attractive, and organized store environment, taking pride in our visual merchandising and customer experience
  • Identify and report safety opportunities, demonstrating safe work practices and adhering to company policies and procedures
Requirements
  • High School graduate or equivalent
  • State licensure
  • Optical dispensing experience
Preferred Qualifications
  • Previous customer service and retail experience
What We Offer

EssilorLuxottica offers a competitive pay range, bonus and commission plans, and a comprehensive benefits package, including health care, retirement savings, paid time off, and employee discounts. We are an equal opportunity employer and welcome applications from diverse candidates.


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