Licensed Optician

4 weeks ago


San Jose, California, United States EssilorLuxottica Full time
About the Role

We are seeking a highly skilled Licensed Optician to join our team at LensCrafters in San Jose, CA. As a key member of our optical team, you will be responsible for delivering exceptional customer service and ensuring that every patient leaves our store with a perfect fit and a smile.

Key Responsibilities
  • Provide personalized service to every customer, ensuring a seamless and enjoyable experience.
  • Custom fit glasses and precisely place prescriptions in lenses, exceeding customer expectations.
  • Act as a leader in optical acumen, staying up-to-date on the latest technology and trends.
  • Take and record measurements, accurately adjust and fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs.
  • Assist team members with complex product needs and prescriptions, providing expert guidance and support.
  • Utilize technology effectively, managing time pressure and customer volume while maintaining exceptional product knowledge and tool usage.
  • Proactively identify and resolve issues, ensuring customer satisfaction and exceeding expectations.
  • Multi-task, prioritize, and manage time with competing priorities, achieving exceptional results on Brand KPIs and competencies.
  • Maintain a clean, attractive, and organized store appearance, adhering to company policies and procedures.
  • Inform management of safety opportunities and demonstrate safe work practices.
  • Embody a resourceful, self-motivated, and desire for continual learning, improvement, and results.
Requirements
  • High School graduate or equivalent.
  • State Licensure.
  • Optical dispensing experience.
Preferred Qualifications
  • Previous customer service and retail experience.
What We Offer

EssilorLuxottica is committed to providing a competitive compensation package, including a pay range determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. Additionally, you may be offered a bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer and welcome applications from all qualified candidates. Native Americans in the US receive preference in accordance with Tribal Law.


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