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Service Support Associate
1 month ago
We are seeking a highly motivated and enthusiastic Service Support Associate to join our team at Dave & Buster's. As a Service Support Associate, you will play a vital role in ensuring our Guests have an unparalleled experience through exceptional service, cleanliness, and attention to detail.
Key Responsibilities:
• Assist Bartenders, Cocktail Staff, and Wait Staff in maintaining area cleanliness and providing necessary support to ensure fast, friendly, and accommodating service.
• Deliver an exceptional Guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all-out fun.
• Adhere to all company safety and sanitation policies and procedures.
• Ensure wait stations remain clean and stocked.
• Empties trash and spot sweeps whenever the floor needs it or when a Manager requests.
• Perform opening/closing responsibilities, including party breakdown/duties.
• Restocks and prepares supplies for shift change and/or close.
• Ensures food is properly garnished prior to running out to Guests.
• Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly.
• Busses and resets tables.
• Delivers food to tables and ensures the Guests have everything they need.
• Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages.
• Assists in party setup.
• Maintains cleanliness of restrooms, including restocking of supplies.
• Cleans high chairs and booster chairs.
• Assists other Team members as needed or when business needs dictate.
Requirements:
• Must be friendly and able to smile a lot while working days, nights, and/or weekends as required.
• Restaurant and/or bar experience preferred, but not required.
• Must demonstrate ability to clearly communicate with Guests and other Team members.
• Must be at least 16 years of age.
What We Offer:
• Competitive hourly rate starting at $16.78 per hour.
• Opportunities for advancement and professional growth.
• A fun and dynamic work environment with a team-oriented culture.
• A comprehensive benefits package, including medical, dental, vision, 401K, and more.
Equal Opportunity Employer:
Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.
