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Hearing Care Professional

2 months ago

Conway, Arkansas, United States Sonova AG Full time
Job Title: Hearing Care Coordinator

We are seeking a highly skilled and compassionate Hearing Care Coordinator to join our team at Sonova AG. As a key member of our clinical staff, you will play a vital role in ensuring patients receive exceptional care and service.

Key Responsibilities:
  • Partner with clinical staff to provide quality care and service to patients
  • Schedule appointments, verify insurance benefits, and assist with support needs within the clinic
  • Collect patient intake forms, maintain patient files, and provide first-level support to patients
  • Process repairs under the direct supervision of a licensed Hearing Care Professional
  • Prepare bank deposits, submit daily reports to finance, and manage inventory
  • Assist with event planning and logistics for community outreach events
Requirements:
  • High School Diploma or equivalent
  • Associates degree, preferred
  • Prior experience/knowledge with hearing aids is a plus
  • Professional verbal and written communication skills
  • Strong relationship building skills with patients, physicians, and clinical staff
  • Experience with Microsoft Office and Outlook
  • Knowledge of HIPAA regulations
What We Offer:
  • Medical, Dental, Vision Coverage
  • 401K with a Company Match
  • FREE hearing aids to all employees and discounts for qualified family members
  • PTO and Holiday Time
  • No Nights or Weekends
  • Legal Shield and Identity Theft Protection
  • 1 Floating Holiday per year

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about providing exceptional patient care and service, we encourage you to apply for this exciting opportunity.