Customer Service Representative Expert

7 days ago


Bergenfield, New Jersey, United States Molly Maid Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at Molly Maid. As a key member of our home care team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to client inquiries in a professional and courteous manner
  • Schedule cleaning appointments and perform marketing functions to promote additional services
  • Perform administrative tasks, including data entry and payment processing
  • Collaborate with colleagues to ensure seamless operations and excellent customer satisfaction
Requirements
  • Valid driver's license and reliable transportation
  • Strong written and verbal communication skills
  • Bilingual - Spanish required
  • Detailed-oriented and organized
  • Positive attitude and professional appearance
  • Ability to work independently and as part of a team
Compensation and Benefits

$15 per hour, plus sales growth bonuses

Personal Time Off (PTO) vacation/sick day policy; no health insurance offered

Full-time position with regular hours: 7:45 am - 4:30 pm



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