Customer Service Representative
2 days ago
At R1 RCM, we are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.
Job OverviewWe are seeking a Customer Service Representative to join our team at Ascension St. Thomas Midtown Hospital. As a Patient Registration Specialist, you will play a critical role in helping patients check into the hospital.
Key Responsibilities- Work on computers and answer phones to intake information in a fast-paced environment
- Collect details from patients and input them correctly into multiple programs
- Assist patients who may be very ill or worried by listening carefully to their concerns and building rapport
This is not a casual desk job; you must be able to work quickly and expect the unexpected. You will work around clinicians interrupting the registration process for emergent clinical care.
Requirements- High School Diploma or GED
- Excellent customer service experience
We offer a competitive benefits package, including a salary range of $14.69 - $19.30 per hour. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world.
R1 RCM is dedicated to the fundamentals of equal employment opportunity and provides a workplace free from harassment based on any protected category.
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