Patient Care Coordinator

3 weeks ago


Newton, Iowa, United States Randstad Full time
Job Summary

We are seeking a highly motivated and empathetic individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to patients and customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Assist patients with their durable medical equipment, providing guidance on proper use and troubleshooting issues.
  • Answer questions and resolve billing inquiries in a timely and professional manner.
  • Provide order tracking updates and general support related to equipment.
Requirements:
  • Active listening and communication skills.
  • Basic computer and software skills.
  • Ability to work in a smoke-free environment.
What We Offer:
  • A comprehensive benefits package, including health insurance and a 401K contribution.
  • An incentive and recognition program to reward your hard work and dedication.

Randstad is an equal opportunity employer and welcomes applicants from diverse backgrounds. If you require a reasonable accommodation to make your application or interview experience a great one, please contact us.



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