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Veterinary Clinic Administrative Assistant

2 months ago

Harrisburg, Illinois, United States Central Hospital For Animals Full time

Job Summary:

We are seeking a highly organized and compassionate Veterinary Receptionist to join our team at Central Hospital for Animals. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a smooth flow of patients and clients through our hospital.

Responsibilities:

  • Maintain a clean and welcoming reception area, ensuring a positive first impression for our clients and patients.
  • Greet and welcome clients, answer questions, and triage concerns in a compassionate and empathetic manner.
  • Manage appointments, check-in and check-out clients, and process payments in a timely and efficient manner.
  • Provide emotional support to clients during times of need, maintaining confidentiality and discretion.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.
  • Collaborate with our veterinary team to ensure seamless communication and a high level of patient care.

Requirements:

  • 1+ year of experience in a veterinary or medical reception role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Highly organized and able to multitask, with strong attention to detail and accuracy.
  • Proficient in computer software and systems, with experience in veterinary practice management software a plus.
  • Ability to work in a fast-paced environment, remaining calm and composed under pressure.
  • Compassionate and empathetic, with a strong commitment to providing exceptional customer service.

What We Offer:

  • A competitive salary and benefits package, including comprehensive health insurance, dental, and vision coverage.
  • A generous paid time off policy, including vacation, sick leave, and bereavement time.
  • A comprehensive training program, including on-the-job training and continuing education opportunities.
  • A collaborative and supportive work environment, with opportunities for professional growth and development.